Shipping policy

At WatchHouse23.in, we are committed to delivering your timepieces with care, speed, and reliability. Please read our shipping policy to understand how we process and deliver your orders.

🕒 Order Processing

  • All confirmed orders are processed within 1–3 business days after payment verification.

  • Orders placed on weekends or public holidays will be processed on the next working day.

🚚 Shipping Methods & Timelines

  • Standard Delivery (India): 4–7 business days

  • Express Delivery (India): 2–4 business days (extra charges apply)

  • International Delivery: 7–15 business days (depending on destination & customs clearance)

📩 A shipping confirmation email/SMS with tracking details will be sent once your order is dispatched.

💰 Shipping Charges

  • Free Standard Shipping across India on all orders.

  • Express and International shipping charges are calculated at checkout.

💳 Cash on Delivery (COD)

  • COD is available for select pin codes across India.

  • A small COD handling fee may apply.

⚠️ Possible Delays

While we partner with trusted courier services, factors like weather, customs, or courier delays may affect delivery times. We appreciate your patience in such rare cases.

🔍 Order Tracking

After dispatch, you will receive a tracking ID via email/SMS/WhatsApp. You can track your order directly on our courier partner’s website.

📦 Damaged or Lost Packages

In the unlikely event of damage or loss during transit, please contact us immediately at support@watchhouse23.in. Our team will assist you promptly.